These terms and conditions describe how we manage our business on the websites. It also applies generally to the other related websites where these terms and conditions appear in the footer of the page.
Subject to the requirements of applicable law, we strive to provide a consistent set of ethical practices throughout the global trading community.
Minimum Order Value
We do not have a minimum order.
All prices are quoted in Australian dollars (AUD) inclusive 10% GST where applicable. . Postage and handling is additional and will be added to your order before checkout. Our prices may change at any time without prior notice due to exchange rate fluctuations and manufacturers price changes. We always aim to keep prices as low as possible so you can rely on us to be competitive when it comes to our prices.
Out of Stock Items
Every effort is made to keep our products in stock. However it may be temporarily unavailable. Any orders affected by this will be amended, and notification by emails will be sent as soon as possible.
There is a number of payment options made available. You can choose from the following payment options:
Postage and Packing Rates
Local Orders within Australia
Ezy TCP will post to anywhere in Australia for a flat rate of AUD$4.00 for orders less than AUD$50.00. For orders more than AUD$50.00, we will ship it free of charge.
Care is taken to pack your goods in a way to ensure they reach you in perfect condition. All orders available from stock will be shipped within 24 hours, once payment has been received / cleared.
All orders are shipped using regular Australia Post, and carry a return address in case of a misrouted delivery.
Registered postage rates are available by request.
We cannot be held responsible for orders lost or damaged during transit, which have not been registered or insured. We are not responsible for delays in transit once the order has been sent.
Postage and packaging will be charged at AUD15.00 for parcels up to 500gm. For orders that are over 500 grams in parcel weight, any extra cost (in excess of AUD$15.00) will be covered by us.
All parcels shall be delivered by Australian Post.
Refund & Exchange Policy
Faulty or Incorrect items
If you make an order and it is supplied incorrectly or a product is faulty, we will rectify the situation as soon as possible and send you the correct item. Please make a request via our ‘Contact Us’ page on our website to receive authorisation and details of the procedure. All packaging etc. must be returned to us. In case of the incorrect item being sent, we would appreciate it if you do not open up the item or tamper with it. All claims must be made within three (3) days from the delivery date.
Change of Mind
If products are supplied as ordered but you “changed your mind” about the order, it may be returned but with the following conditions. The products must be returned at your cost and sealed as new, in their original packaging. You must request the right to return any goods by email and include in the package a copy of the email from Ezy TCP accepting the return. There will also be a 10% re-stocking charge before refunds are made.
We respect and firmly believe in our customers’ rights to privacy and are committed to protecting your information. Whenever we collect personal information from you we will do so in a lawful and fair way. All your personal information collected during the checkout is used for the purpose of processing the order.
We will only disclose information in accordance with the Privacy Act. This means that it will be disclosed if:
The traffic control stickers are provided in good faith without any express or implied warranty. There is no guarantee given as to the accuracy or currency of any individual sticker. Ezy TCP does not accept responsibility for any loss or damage occasioned by use of the products and/or information contained in this website.